Your Privacy Matters
Privacy Policy
Effective as of 1st January 2026. We respect your privacy and are committed to protecting your personal data.
1.
Information We Collect
When you visit Zarveek.com or interact with us
through any inquiry form, WhatsApp, or email, we may collect the following information:
Information you provide directly:
- Full name
- Email address
- Phone number / WhatsApp number
- Message content submitted through inquiry forms
- Any additional details you voluntarily share regarding your jewelry or product inquiry
Information collected automatically:
- IP address and approximate geographic location
- Browser type and version
- Device type (mobile, desktop, tablet)
- Pages visited, time spent on pages, and referring URLs
- Cookie data and session identifiers (see Section 3)
Information we do not collect:
We do not collect payment card information, bank
details, or process any financial transactions directly on this website. All purchase
discussions happen through direct inquiry channels.
2. How We
Use Your Data
We use the information collected solely for the
following purposes:
- To respond to your inquiries: When you contact us
through our inquiry form, WhatsApp, or email, your details are used exclusively to
respond to your request and assist with your purchase decision.
- To improve our website: Anonymized usage data helps
us understand how visitors interact with our pages, so we can improve the experience.
- To send updates you've requested: If you subscribe to
our newsletter, we use your email to send collection announcements, new arrivals, and
exclusive drops. You may unsubscribe at any time.
- To comply with legal obligations: We may process your
data where required by applicable Indian law or regulatory authority.
- To prevent fraud and misuse: Usage data helps us
detect and prevent unauthorized access or abuse of our platform.
We do not use your personal data for automated
decision-making or profiling.
3. Cookies
& Tracking Technologies
Zarveek.com uses cookies and similar tracking
technologies to enhance your browsing experience.
What are cookies?
Cookies are small text files stored on your device
when you visit a website. They help the site remember your preferences and understand how
you use it.
Types of cookies we use:
| Cookie Type |
Purpose |
| Essential Cookies |
Required for the website to function. Cannot be disabled.
|
| Analytics Cookies |
Help us understand visitor behaviour (e.g., pages viewed,
time on site). We use anonymized data only. |
| Preference Cookies |
Remember your settings and preferences across visits. |
| Marketing Cookies |
Used only if you have explicitly consented. Track
interactions for remarketing purposes. |
Third-party cookies:
We may use Google Analytics or similar tools that
place their own cookies. These are governed by their respective privacy policies.
Your cookie choices:
You can control or disable cookies through your browser
settings at any time. Note that disabling certain cookies may affect website functionality.
4. Data
Sharing & Third Parties
We respect your privacy and do not sell, rent, or
trade your personal information to any third party.
We may share your data only in the following
limited circumstances:
- Service providers: Trusted third-party services that
help us operate the website (e.g., hosting providers, analytics platforms, email
delivery services). These parties are contractually bound to protect your data and may
not use it for any other purpose.
- WhatsApp & Email: When you contact us via WhatsApp
Business or email, your conversation is subject to WhatsApp's and your email provider's
respective privacy policies.
- Legal requirements: We may disclose your information
if required by law, a court order, or a governmental authority in India.
We do not share your data with advertisers or data
brokers under any circumstances.
5. Data
Protection Measures
We take the security of your personal information
seriously and implement the following measures:
- SSL Encryption: All data transmitted between your
browser and our website is encrypted using SSL/TLS protocols.
- Access controls: Access to personal data is
restricted to authorized personnel only, on a need-to-know basis.
- Secure servers: Our website is hosted on servers with
industry-standard security configurations.
- No unnecessary storage: We do not store sensitive
inquiry data beyond what is required to respond to and complete your request.
While we implement all reasonable security
measures, no method of transmission over the internet is 100% secure. In the event of a data
breach that affects your rights, we will notify you promptly as required by applicable law.
6. User
Rights & Choices
As a user, you have the following rights regarding
your personal data:
- Right to Access: You may request a copy of the
personal data we hold about you.
- Right to Correction: You may request that we correct
any inaccurate or incomplete data.
- Right to Deletion: You may request that we delete
your personal data, subject to any legal obligations we may have to retain it.
- Right to Withdraw Consent: If you have consented to
any data processing (e.g., newsletter), you may withdraw that consent at any time
without affecting the lawfulness of prior processing.
- Right to Object: You may object to the processing of
your personal data for direct marketing purposes at any time.
- Right to Data Portability: You may request your data
in a commonly used, machine-readable format.
To exercise any of these rights, please contact us
at the details provided in Section 9. We will respond to all valid requests within 30 days.
7. Data
Retention
We retain your personal data only for as long as
necessary to fulfill the purposes outlined in this policy:
- Inquiry data: Retained for up to 12 months after your
last interaction, after which it is securely deleted unless an ongoing business
relationship exists.
- Newsletter subscribers: Retained until you
unsubscribe, after which your email is removed from our mailing list within 7 business
days.
- Analytics data: Retained in anonymized, aggregated
form for up to 24 months for website improvement purposes.
- Legal compliance data: Retained for the period
required by applicable Indian law, which may extend beyond the above timeframes.
8. Policy
Updates
We may update this Privacy Policy from time to
time to reflect changes in our practices, technology, or applicable law.
When we make material changes, we will:
- Update the Effective Date at the top of this page
- Post a notice on our website homepage for a reasonable period
- Notify newsletter subscribers via email where the changes are significant
We encourage you to review this policy
periodically. Your continued use of Zarveek.com after any changes constitutes your
acceptance of the updated policy.
9. Contact
Information for Privacy Concerns
If you have any questions, concerns, or requests
regarding this Privacy Policy or the handling of your personal data, please contact us:
We are committed to resolving all privacy-related
concerns promptly and transparently.
Last updated: April 2025
